This Privacy Policy explains how Welonna ("Welonna," "we," "us," or "our") collects, uses, shares, and protects information when you use the Welonna mobile application (the "App"). Welonna is an AI voice companion app that offers character-based companionship through realistic voice content, text chat, and real-time voice calls.
We have designed Welonna to keep as much of your data as possible on your own device. Please read this policy carefully. By using the App, you agree to the practices described here.
Welonna is developed and operated by an independent developer (zhengxuancheng). We are the data controller responsible for your personal data as described in this policy. You can reach us at any time at the contact address in the "Contact Us" section below.
Welonna collects only what is needed to provide the features you use. The table below summarizes what is collected, why, who processes it, and where it is stored.
| Data | Why we collect it | Who processes it / where it goes | Storage & retention |
|---|---|---|---|
| Nickname (the name you choose during onboarding) | To personalize how your companion addresses you | Stays on your device; not sent to us | On device only, until you change it or delete the App |
| Text chat messages & conversation context | To generate AI companion replies | Sent to Google (Gemini API) to produce a reply | Conversation history stored on device only; see Section 4 for what Google retains |
| Microphone audio during voice calls | To let you talk to your companion in real time | Processed entirely on your device (WhisperKit on-device speech-to-text). The audio is not uploaded to us or any third party. | Transient — held in device memory only long enough to transcribe; not stored as audio |
| Transcribed call text (the text produced from your speech) | To generate a reply, then voice it back to you | Sent to Google (Gemini) to generate a reply; the reply text is sent to Inworld AI to synthesize speech | Call transcript may be stored on device only as part of conversation history |
| Conversation history | So you can revisit your chats | Stored locally on your device (SwiftData). It is not uploaded to us, and we cannot access it. | On device only, until you delete it in-app or remove the App |
| Subscription & purchase status | To unlock Pro features and time-pack minutes you have purchased | Handled by Apple (StoreKit). We receive purchase/entitlement status from Apple, not your payment details. | Managed by Apple; entitlement state stored on device |
| Pre-generated voice/video content (free praise content) | To play companion content | Bundled with the App and read locally from the App package. No network request is made and no user data is uploaded. | Stored on device as part of the App |
To provide AI features, Welonna shares limited data with the named service providers below. We only share the minimum data needed for each function. Each provider processes data under its own privacy policy, which we encourage you to review.
| Provider | What it does for Welonna | What we send | Their privacy policy |
|---|---|---|---|
| Google (Gemini API) | Generates AI companion replies | Your text messages and recent conversation context (or text transcribed on-device from your voice) | policies.google.com/privacy |
| Inworld AI | Synthesizes the companion's spoken voice from reply text | The text of the companion's reply to be voiced | inworld.ai/privacy |
| OpenAI | Moderates Community Praise text before it can be shared (automated content screening) | The praise text you submit to the community | openai.com/policies/privacy-policy |
| Cloudflare | Hosts the server backend that stores and serves Community Praise (database, cache, media storage) | Your submitted praise text, the character you chose, an anonymous device identifier, and like records | cloudflare.com/privacypolicy |
| Apple | In-app purchases (StoreKit) | Purchase/entitlement events (StoreKit). We do not receive your payment-card details. | apple.com/legal/privacy |
These providers act as our processors. We do not authorize them to use your data to advertise to you. Except for Community Praise you choose to submit (see the next section), we do not retain your private conversation text on our own servers; Google and Inworld may temporarily process and retain submitted text under their own policies and applicable enterprise/API terms — please consult their policies linked above for details on their retention practices.
Welonna includes an optional feature that lets you write a short praise message for the wider community to receive (“Community Praise”). This works differently from your private chats and calls: the content you submit is uploaded to our server and may be shared with other people. Please read this section before submitting.
Because moderation is automated, it may not catch every problematic submission. If you encounter content that violates our terms, please report it so we can act.
We use the information described above only to:
We do not use your data for advertising, for selling to data brokers, or for training our own foundational AI models.
If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR / UK GDPR:
Your conversation history and nickname live on your device only. We protect data in transit to our service providers using industry-standard encryption (HTTPS/TLS).
Retention: Your nickname and conversation history are retained on your device until you delete them in the App or delete the App. Because this data is stored only on your device, uninstalling the App or resetting your device will permanently remove your conversation history, and we cannot recover it for you. Microphone audio is not retained — it is transcribed on-device and the audio is discarded. We do not retain your conversation text on our own servers; text sent to Google and Inworld is retained only as long as those providers' policies and API terms specify. No data system is perfectly secure; while we work to protect your information, we cannot guarantee absolute security.
Depending on where you live, you may have some or all of the rights below. We honor these rights for all users regardless of location, to the extent technically possible.
We do not sell or "share" (as defined under the CPRA for cross-context behavioral advertising) your personal information, and we have not done so in the preceding 12 months. We do not knowingly process the personal information of consumers under 16 for sale or sharing. The categories of personal information we collect and the purposes are described in Sections 3–5 above.
You also have the right to lodge a complaint with your local data protection authority. We aim to respond to all rights requests within 30 days.
How to exercise your rights: Most actions (deleting history, editing your nickname, deleting the App, revoking microphone access) you can perform directly on your device. For access or other requests, email us at the address in the "Contact Us" section. We may need to verify your request to protect your data.
Welonna is offered to users worldwide except mainland China. Our service providers (including Google and Inworld AI) may process your data on servers located in the United States and other countries. This means your information may be transferred to, and processed in, countries whose data-protection laws differ from those in your country. Where required, we and our providers rely on appropriate safeguards (such as the EU Standard Contractual Clauses) for such transfers. By using the App, you understand that your data may be processed outside your country of residence.
Welonna is rated 18+ on the App Store and is intended only for adults aged 18 and older. It is not directed to children or minors, and we do not knowingly collect personal information from anyone under the age of 18. Certain more intimate or mature companion features are additionally gated behind an explicit in-app adult (18+) confirmation. If you believe a minor has provided us with personal data, please contact us and we will delete it.
Welonna's characters are AI, not real people. Conversations are generated by artificial intelligence and may be inaccurate, incomplete, or inappropriate. Welonna is intended for entertainment and companionship only. It does not provide medical, psychological, mental-health, legal, or financial advice, and should not be relied on as a substitute for a qualified professional. If you are experiencing a mental-health crisis, please contact a professional helpline immediately — in the U.S., call or text 988 (Suicide & Crisis Lifeline); in other regions, contact your local emergency services or crisis hotline.
We may update this Privacy Policy from time to time. When we make material changes — including any change to which third-party AI providers we use, the addition of iCloud/CloudKit sync, or any addition of analytics or advertising — we will update the "Last updated" date and, where appropriate, provide a more prominent notice within the App. Your continued use of the App after changes take effect constitutes acceptance of the updated policy.
If you have questions, requests, or concerns about this Privacy Policy or your data, contact us at:
Email: chengchengcheng897@gmail.com
Developer: zhengxuancheng (independent developer)
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