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Support

We're here to help you get the most out of SubZero.

Contact Us

For bug reports, feature requests, or any questions:

Email: zhengxuancheng@outlook.com

We typically respond within 48 hours.

Frequently Asked Questions

How do I add a subscription?

Tap the + button on the main screen. You can choose from 100+ service presets or add a custom subscription manually.

How does iCloud sync work?

If iCloud is enabled on your device, SubZero automatically syncs your data across all your Apple devices. No setup needed.

What's the difference between free and Pro?

The free version tracks up to 8 subscriptions. SubZero Pro (one-time purchase, no subscription) unlocks unlimited subscriptions, full insights with charts, renewal calendar, CSV export, and biometric lock.

How do I track a free trial?

When adding or editing a subscription, set the Status to "Trial" and enter the trial end date. SubZero will send you a notification before the trial expires.

Can I track subscriptions shared with family?

Yes! In the Sharing section when adding a subscription, set how many people share it. SubZero will calculate the per-person cost automatically.

How do I use Siri with SubZero?

Say "Hey Siri, what's my total spending in SubZero?" or "What renews this week in SubZero?" Siri Shortcuts are set up automatically.

How do I cancel a subscription service?

Go to Settings > Cancellation Guides for step-by-step instructions for popular services like Netflix, Spotify, YouTube Premium, and more.

Is my data safe?

Absolutely. All data stays on your device and in your personal iCloud account. We don't have servers, don't collect data, and don't use any analytics or tracking. See our Privacy Policy for details.

How do I restore my Pro purchase?

Go to Settings and tap "Restore Purchases". Your Pro status will be restored if you've previously purchased it with the same Apple ID.

The app doesn't support my language yet.

SubZero currently supports English, Traditional Chinese, and Simplified Chinese. More languages may be added in future updates.